INFO PAGE

The anticipation for 2022/23 is great, because soon it will be time to: EXPERIENCE GERBER MOMENTS AGAIN.

This is where I am quite sure – holidays at the GERBER HOTELS in Kühtai:

Measures and entry to Austria

For the entry to Austria from states and regions that are not listed in Attachment 1, the COVID 19 Entry Regulation 2022 does not provide any restrictions.

Note: Currently there are no states and regions listed in Annex 1.

For further information, please visit the website of the Federal Ministry
Status 16.05.2022

Arrival & Check-In

With 16.05.2022, all measures have been removed to a large part. You no longer need a 2-G or 3-G certificate for your stay or for the cable cars. The FFP2 mask requirement is also cancelled as of 16.04.2022.

As of 01.06.2022, the FFP2 mask requirement only applies in closed rooms of hospitals and health resorts, old people's and nursing homes and places where health and nursing services are provided.
Information on ENTRY to Austria can be found in the section above “MEASURES AND ENTRY TO AUSTRIA”

Status 01.08.2022

Cancellation conditions

For the winter season 2022/23 the conditions below apply according to the day of arrival as follows:

Arrival 01.12.2022 up to and including 22.12.2022
Arrival 07.01.2023 up to and including 27.01.2023
Arrival 04.03.2023 up to and including 29.03.2023
Arrival 14.04.2023 up to and including 22.04.2023

  • up to and including 28 days before the date of arrival: cancellation free of charge
  • 27 days to 8 days prior to the date of arrival: 75% of the arrangement price
  • within the last 7 days before the day of arrival: 100% of the arrangement price

Arrival 23.12.2022 up to and including 06.01.2023
Arrival 28.01.2023 up to and including 03.03.2023
Arrival 30.03.2023 up to and including 13.04.2023

  • up to and including 42 days before the date of arrival: cancellation free of charge
  • 41 days to 28 days before the date of arrival: 50% of the arrangement price
  • 27 days to 8 days before the date of arrival: 75% of the arrangement price
  • within the last 7 days before the date of arrival: 100% of the arrangement price

The above conditions also automatically apply to all bookings made before the adjustment of the cancellation conditions (07/22).

Apart from the above-mentioned periods 2022/23, the regular terms and conditions will apply as follows:
Pursuant to § 18 (1) no. 10 FAGG (Act on Distance Contracts and Off-Premises Contracts), there is no right of cancellation for this conclusion of contract pursuant to § 11 FAGG. A withdrawal by the contracting partner is therefore exclusively governed by the following paragraphs.

The accommodation contract may be terminated by a unilateral declaration by the contracting party without payment of a cancellation fee up to 3 months before the agreed arrival date of the guest.

Outside the period specified in the previous paragraph, withdrawal based on a unilateral declaration by the contracting party shall be possible only with payment of the following cancellation fees:

  • up to 1 month prior to arrival: 40% of the total agreed price;
  • up to 1 week prior to arrival: 70% of the total agreed price;
  • less than 1 week prior to arrival: 90% of the total agreed price.


If you have booked our Non Refundable Rate, it is not cancellable or changeable. In case of cancellation or no-show, 100% of the cost will be retained.


We always recommend the conclusion of a private travel insurance!


Status 15.07.2022

For you & the health of our employees

We are SAFE SERVICE®

We take our role as a responsible host seriously and use the “SAFE SERVICE” learning app as a modern training tool for our employees*. Our operation has successfully completed the digital training on safety topics such as protective measures, distance rules, hygiene, or contactless customer experience. In this way, we live SAFE SERVICE® internally and are always up to date on the precautionary and safety measures to be implemented for our guests.

NOTICE

Despite the greatest possible care, we cannot guarantee completeness and accuracy. Since the situation can also change, please check with the Ministry of Foreign Affairs of your home country for the currently applicable regulations if necessary. We as a hotel are not an official authority and can therefore not provide any legally binding information.